Welcome to ForeverJewels.us! We’re committed to providing a smooth and transparent shopping experience, including fast and reliable shipping for your jewelry orders. Read below for detailed information about our shipping process, rates, and timelines.
Domestic Shipping (Within the U.S.)
We offer free standard shipping on all domestic orders over $100. For orders under $100, shipping fees will be calculated at checkout.
Shipping Times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (Available only for certain items; charges apply)
Once your order is processed and shipped, you will receive an email confirmation along with your tracking number so you can monitor your package’s progress.
International Shipping
Yes, we ship worldwide! We’re happy to offer international delivery, ensuring your timeless jewelry reaches you wherever you are.
Shipping Rates and Times:
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Delivery times vary by destination. International orders typically take between 7-14 business days for delivery.
Please note: customs fees, taxes, or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.
Processing Times
- Order Processing: Once your order is placed, we’ll begin processing it within 5 business days.
- Pre-Order/Backordered Items: If your item is out of stock, you’ll be notified with an estimated shipping date. We’ll ship your order as soon as it becomes available.
Order Tracking
Once your order is shipped, you’ll receive an email notification with a tracking number. You can use this number to track your order on the carrier’s website.
For international orders, tracking may not be available once the package leaves the U.S. customs.
Shipping Insurance & Delivery Guarantee
For orders over $200, we highly recommend using a trackable shipping service and/or shipping insurance to ensure safe delivery. We are not responsible for lost or stolen packages once they have been marked as delivered.
Returns & Exchanges
Please note, if you’re not fully satisfied with your purchase, we offer a 14-day return policy. For more details on how to return your item, visit our Returns & Refunds Page.
Shipping Restrictions
- We currently do not ship to P.O. boxes or military addresses.
- We do not offer shipping to certain restricted countries due to import regulations.
Order Issues
If you encounter any issues with your order, such as shipping delays or incorrect items, please reach out to us immediately at foreverjewels18@gmail.com. Our team will assist you promptly to resolve any problems.
Need Help?
If you have questions about shipping, delivery times, or any other inquiries, we’re here to help! Simply contact us at foreverjewels18@gmail.com and we’ll get back to you as soon as possible.
Thank you for shopping with ForeverJewels.us! We’re delighted to deliver your jewelry with care, and we look forward to serving you again.