Jewelry Care & Repair – Forever Jewels

At Forever Jewels, we believe that your jewelry should last a lifetime. Whether it’s an engagement ring, a luxury bracelet, or a cherished pendant, proper care and maintenance will ensure that your pieces continue to shine and sparkle for years to come. To help you keep your jewelry in perfect condition, we’ve put together some essential tips for proper care and repair services.

Jewelry Care Tips

Proper maintenance is the key to preserving the beauty of your jewelry. Below are some simple yet effective ways to care for your pieces and keep them looking as stunning as the day you got them.

1. Clean Your Jewelry Regularly

Cleaning your jewelry is essential to removing dirt, oils, and other residues that can dull its shine. Here are some cleaning tips:

  • Diamonds & Gemstones: Use a soft, lint-free cloth and a gentle cleaning solution. For extra sparkle, soak the jewelry in warm water with mild dish soap for 20-30 minutes, then gently brush it with a soft toothbrush to remove dirt.
  • Gold & Silver: Use a jewelry polishing cloth to keep your gold and silver pieces looking polished and bright. Avoid harsh chemicals, as they can cause damage.
  • Pearls & Opals: These delicate stones require extra care. Clean them using a soft, damp cloth and avoid soaking them in water. Always store them separately from other jewelry to avoid scratching.
2. Store Your Jewelry Properly

Storage plays a crucial role in maintaining your jewelry’s integrity. To prevent damage, follow these guidelines:

  • Jewelry Boxes: Always store your pieces in a soft-lined jewelry box with individual compartments. This helps prevent scratches and tangling.
  • Avoid Humidity: Store jewelry in a cool, dry place, away from heat sources, bathrooms, or areas with high humidity.
  • Avoid Exposure to Chemicals: Keep your jewelry away from harsh chemicals, lotions, perfumes, and hair products. These substances can cause tarnishing or dullness over time.
3. Avoid Wearing Jewelry During Physical Activities

While jewelry is made to be durable, it’s best to avoid wearing your precious pieces during physical activities or while doing chores. Activities such as exercising, cleaning, swimming, or gardening can expose your jewelry to wear and tear, potentially leading to scratches, tarnishing, or stone loss.

  • Take Off Jewelry When Sleeping: Rings, bracelets, and necklaces can easily get caught in sheets or during sleep, leading to potential breakage. It's best to remove jewelry before going to bed.
4. Get Your Jewelry Professionally Inspected

Just like a car requires regular maintenance, your jewelry needs occasional checkups. We recommend having your jewelry professionally cleaned and inspected at least once a year. This will help detect any loose stones, worn prongs, or damage that may not be visible to the naked eye.

At Forever Jewels, we offer professional cleaning and inspection services to ensure that your pieces are always in perfect condition.


Jewelry Repair Services

Even with the best care, jewelry can occasionally need repairs due to everyday wear and tear. Whether it's a loose stone, a broken chain, or a bent band, we’re here to help. Our expert jewelers can restore your precious pieces to their original beauty with the following services:

1. Ring Sizing & Resizing

If your ring no longer fits comfortably, we offer resizing services for all types of rings. Whether it’s a classic engagement ring or a custom-designed piece, we can adjust the size to ensure a perfect fit.

2. Stone Replacement & Re-setting

Over time, stones may become loose or fall out. If you notice a missing diamond, gemstone, or other decorative stone, we offer professional replacement and re-setting services. We use the highest quality stones to match or upgrade your original piece.

3. Chain & Clasp Repair

Broken chains or clasps are common but easily repaired. Our jewelers specialize in fixing broken chains, resizing them, and replacing damaged clasps to restore your necklace or bracelet to its full functionality.

4. Prong Repair

Prongs are the tiny metal claws that hold your stones in place. If you’ve noticed your stone looks loose or is wobbling, it’s important to have your prongs repaired to prevent the stone from falling out. We offer prong repair and maintenance to ensure your stones remain securely in place.

5. Polishing & Restoration

Over time, jewelry can accumulate scratches or tarnish, diminishing its shine. We offer professional polishing and restoration services to bring your pieces back to their original luster. Whether your gold has dulled or your silver has tarnished, we can restore it to its brilliant finish.

6. Custom Repair Services

For custom pieces that need special attention, our skilled jewelers can provide tailored repair services, restoring your custom designs to their full glory.


How to Request a Repair

If your jewelry needs repairs, simply follow these steps:

  1. Contact Us: Reach out to us via email at support@foreverjewels.com or call our customer service line at (555) 123-4567 to describe the issue and schedule a repair.

  2. Send Your Piece In: After receiving your instructions, carefully pack your jewelry in a secure box and ship it to our repair center. We provide detailed instructions on how to safely send in your jewelry for repairs.

  3. Free Consultation: Once we receive your jewelry, we’ll conduct a free consultation and provide an estimate of the repair costs. After you approve the estimate, we’ll begin work.

  4. Timely Repair & Return: Our team will complete the repair and return your jewelry within the specified timeframe, ensuring it’s just as beautiful as before.


Jewelry Warranty

Every Forever Jewels piece comes with a warranty to give you peace of mind. Our warranty covers any manufacturing defects and issues that may arise during normal wear, such as loose stones or broken prongs. If any issues arise, simply reach out to us, and we’ll take care of the rest.


Why Choose Forever Jewels for Jewelry Care and Repair?

  • Expert Craftsmanship: Our team of skilled jewelers has years of experience in handling all types of jewelry repairs.
  • High-Quality Materials: We use only the highest quality stones, metals, and materials for repairs, ensuring your jewelry looks as beautiful as ever.
  • Timely Service: We understand how important your jewelry is to you, and we aim to complete repairs as quickly as possible without compromising quality.
  • Affordable Prices: Our repair services are competitively priced, ensuring that maintaining your jewelry doesn’t break the bank.

Need Help?
For any questions or to schedule a repair, don’t hesitate to contact our team at support@foreverjewels.com or call (555) 123-4567. We're here to help!


Thank you for choosing Forever Jewels—we're dedicated to keeping your jewelry shining bright for years to come.

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